Support
Need help with Dawnbreak: Undead Defense? Here are answers to common questions. If you do not find yours, email us at support@sesamefortune.com.
Frequently asked questions
How is my progress saved?
The game saves your progress on your device and, when you are online, in the cloud. Settings → Sync shows whether your progress is synced. No account or password is needed.
What is the recovery code?
Your Recovery code is the key to your cloud save. Find it in Settings → Recovery code (tap Show, then Copy) and keep it somewhere safe. Do not share it: anyone who has it can restore your progress.
How do I get my progress back on a new device?
Install the game, open Settings, tap Enter another code, paste your recovery code and tap Restore. This replaces the progress on that device with the progress saved under the code.
I lost my recovery code.
If the game is still installed on your old device, the code is in its Settings. The game has no accounts, so without the code we cannot tell which cloud save is yours.
How do I restore my “Remove ads” purchase?
Open Settings → Support the game and tap Restore purchases. Use the same Google account that made the purchase. Purchases only work when the game is installed from Google Play.
How do I change the language?
Open Settings → Language and pick one of the 11 languages, or choose Device’s language to follow your phone.
Do I have to watch ads?
No. Ads are rewarded and optional: you watch one only when you choose to, in exchange for a reward. Where a consent form applies, Settings → Privacy options lets you change your ad choices.
How do I delete my data?
See Delete your data.
Contact us
Email support@sesamefortune.com. To help us help you, include your device model, your Android version and a short description of the problem. Do not send your recovery code unless you are asking us to restore or delete your data.